Established in 1988, AB Building Products is still an independent, family-run, family-owned business with customer service as its core value.
Over the past 30+ years our product portfolio has grown exponentially, we now supply a wide range of building products across many different business sectors. We can also offer a procurement-based service, using our vast network of knowledge and business connections to source a huge range of building products.
We believe in honesty and transparency, always giving the best advice, prices and service you deserve.
We accept all the standard payment options offered at eBay checkout. To provide a safe experience, eBay only allows payment methods that offer strong protection for buyers and sellers.
All orders placed before 2pm Monday to Thursday choosing Standard Next Day, Next Day 12noon or Next Day 10:30am, will be dispatched the same day for next day delivery.
Orders on Friday placed before 2pm on Standard Next day will be delivered on Monday.
For weekend deliveries on orders placed before 2pm on Friday, please select Saturday or Sunday delivery option in the checkout.
If you are not satisfied with an item once you've received it, please let us know within 14 days of the date you received it for an exchange or a refund. Any items listed at a discounted or sale price are exchange only.
Please contact us on 01264 359984 (8am-5pm Mon-Fri) for us to provide you with a returns authorisation number (RAN). Once we have provided you the RAN we will email you instructions on how to return your item(s).
How to Return/Exchange Items
To return an item please enclose your invoice and goods and return to:
AB Building Products, Returns
Unit 18 Smeaton Road,
Portway West Business Park,
Andover, Hampshire, SP10 3LF
We recommend using a registered postal service. Please clearly state on the invoice the reason for return and whether you require a refund or exchange. We are only able to exchange items for the same product.
If a full refund (excluding the original delivery costs) is required, we need to be informed 14 days after the receipt of the order. The order must be then returned to us within 14 days after we have been informed of the cancellation, however, you will be responsible for the cost of returning the goods to us. If a return is payable to you we will process the refund as soon as possible and, in any case within 14 days of receipt of the original order back to us. Return postage is at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned. Our returns policy does not affect your statutory rights.
All items returned must be in the original condition. We will not accept returns of used or damaged goods.
Restocking Fee
A restocking fee may be charged to you equal to 20% of the value of the returned goods for all products returned to us.
If you have any questions at all please feel free to message us via Ebay. Contact Us